Search:     Advanced search
Most Viewed
 
document KB0136 MMS - Sync Tool - Media Sync Configuration
The MMS supports syncing music from multiple iMac and Windows devices running iTunes.   To begin syncing music to an Autonomic server, download the Autonomic Media Synchronization software from the server's Config page (under the Content tab) to the computer that contains the source music....
28 Apr, 2015 Comments: 0
document KB0066 How to Setup the RTI Sample Program
Updated: 01/7/2014 Category: Mirage Media Server - Control Systems and Modules Products: Mirage Media Servers  - RTI Sample Program  RTI Sample Program Guide The RTI module allows for full control over all models of the Mirage Media Server, providing two-way transport...
21 Jan, 2015 Comments: 0
document KB0080 Locating Autonomic devices on the network
Updated: 11/1/2013 Category: Mirage Media Server Products: Mirage Media Servers MMS-2, MMS-2A, MMS-5, MMS-5A  Occasionally, an MMS needs to be located on a network either because it was just taken out of the box or because it was just reset to DHCP. Our DealerZone...
16 Feb, 2016 Comments: 0
document KB0078 How to Update Amplifier Firmware (M800, M400 Amplifiers)
Updated: 06/22/2015 Category: Mirage Amplifiers Products: Mirage M800, M400 Use the following procedure to update the firmware on your Mirage Audio System amplifiers - M800, M400.  Your settings will NOT be erased.  Please leave your amps fully attached and...
01 Mar, 2017 Comments: 0
document KB0001 Pandora Stops Playback After Several Hours
Updated: 10/16/2013 Category: Streaming Services Products: Mirage Media Servers MMS-2, MMS-2A, MMS-5, MMS-5A  Problem Description After listening to Pandora Radio for several hours without user interaction, the music will stop playing.  Possible Cause and...
31 Oct, 2013 Comments: 0
document KB0111 Mac Sync Software Not Operating as Intended
When having difficulty using the Mac Sync Software, follow these troubleshooting steps: First, open the Mac Sync Tool by selecting the sync icon in the top right hand corner. Check the version, located at the bottom of the interface. Compare this to the version on the server’s...
10 Jul, 2015 Comments: 0
document KB0132 MMS - Reset to DHCP
Updated: 11/14/2014 Products: MMS-2, MMS-5A  If you have set up the MMS for a static IP address and can no longer connect to the configuration web page, you can use this utility to change the LAN settings from a static IP (manual configuration) back to...
09 Jul, 2015 Comments: 0
document KB0134 MMS - Login to Spotify with Your Facebook login
In order to login with a Spotify account created via Facebook, one must create a username and password for devices. If you login to Spotify.com, select 'Edit Your Profile', and then Set Up A Username for Devices, you should be able to use that username and password combo on the MMS. ...
14 Nov, 2014 Comments: 0
document KB0077 Transfer Music from NonFunctioning ReQuest to MMS
If the ReQuest system is not functioning, these instructions may be used to attempt to transfer the music from the physical hard drive to the MMS.   If your ReQuest system is functional, you DO NOT need to use these instructions and instead may use a simple file copy from ReQuest to...
22 Apr, 2015 Comments: 0
document KB0060 Firmware Updates
Updated: 11/11/2013 Category: Mirage Media Server Products: Mirage Media Servers MMS-2, MMS-2A, MMS-5, MMS-5A  Problem Description The firmware of your Mirage Media Server is out of date, or needs to be updated to address a specific issue.  Resolution  The...
26 Dec, 2014 Comments: 0
document KB0070 Amazon Cloud Sync Won't Upload
Media won't upload or download from the MMS to the Amazon Cloud Drive Updated: 4/24/2014 Category: Cloud Services Products: Mirage Media Servers MMS-2, MMS-2A, MMS-5, MMS-5A  Problem Description After successfully configuring the Amazon Cloud Sync feature and...
20 May, 2014 Comments: 0
document KB0042 TuneIn Radio
Updated: 11/4/2013 Category: Mirage Media Server Products: Mirage Media Servers MMS-2, MMS-2A, MMS-5, MMS-5A  Configuration of streaming music services is accomplished on the Content tab of the remote configuration utility in your web browser.   It is important to...
04 Nov, 2013 Comments: 0
document KB0081 Installing Java 6 on Mac OS X Yosemite Systems
Updated: 11/13/2014 Category: Synchronization Tool Products: Mirage Media Servers MMS-2, MMS-2A, MMS-5, MMS-5A  Our synchronization tool requires the use of Java 6 or higher. At the time of writing, the latest version from Oracle is Java 8. However, Mac OS X does not...
14 Nov, 2014 Comments: 0
document KB0166 Configuring your MMS for Spotify
Spotify credentials can be entered on the MMS Configuration webpage under the Content tab.   Through Spotify, you may have setup your account in 1 of 3 ways: Account created through the Spotify website with a regular login and password. Account created through the...
23 Feb, 2016 Comments: 0
document KB0157 Mirage 5.2 Firmware - Release Notes
Murfie ·         Murfie: Initial Release Crestron ·         Crestron: Changes for Smart Graphics 3.0 ·         Crestron: Changed...
26 Jun, 2015 Comments: 0
document KB0128 MMS - Firmware update
In order to apply a Firmware update (including a hotfix) to the MMS, you may either (1) Log in to the DealerZone and search for your device.  If online and running a supported firmware, you will be able to update the firmware online.  Expand the device arrow and select...
29 Mar, 2017
document KB0082 Airplay Across VLAN's and Subnets
Special settings may need to be added to your router to allow Airplay discovery and streaming across different VLAN's and subnets.  The routes listed below need to be configured: From WiFi (iOS) to the LAN (MMS) Destination port TCP port 700 UDP ports 1 through 65535 ...
17 Nov, 2014 Comments: 0
document KB0097 Expanding MMS Storage Capacity/USB Storage
You can expand the storage capacity of an MMS by connecting a FAT32 formatted external hard drive via USB. The external hard drive can be no larger than 2TB. Connect the external drive and then navigate to the server's config page under the contents tab.  There are...
07 Feb, 2017 Comments: 0
document KB0146 Synchronization tool fails to sync the entire library
Synchronization tool fails to sync the entire library Updated: 12/9/2014 Category: Synchronization Products: Mirage Media Servers MMS-2, MMS-2A, MMS-5, MMS-5A  Problem Description After configuring the synchronization tool and allowing it to complete, an...
07 Jan, 2015 Comments: 0
document KB0049 Other Software: Mirage Media Sync
Updated: 11/4/2013 Category: Mirage Media Server Products: Mirage Media Servers MMS-2, MMS-2A, MMS-5, MMS-5A  The Firmware tab allows you to update the operating software in your Mirage Media Server, download utility and control software for controlling the server and...
04 Nov, 2013 Comments: 0
document KB0123 MMS - Opening the Mirage app programmatically from Crestron
You are able to call the Mirage app via the mirage:// handler. There are a few options you can pass. The port is optional and defaults to 5004. You can also leave the MMS Instance blank as long as you include the "/" before it and the "?callback=" after it. The IP address is required. For the...
31 Mar, 2015 Comments: 0
document KB0144 MMS - AirPlay - How To Configure
The MMS-2, MMS-2A, MMS-5 and MMS-5A support AirPlay. For the best experience, we recommend updating to the latest available firmware on your MMS.  You can update the firmware either through the server's configuration page or via the DealerZone.   To enable Airplay: ...
17 Nov, 2014 Comments: 0
document KB0145 Programmatically using Presets
Programmatically Using Presets Updated: 12/1/2014 Category: Mirage Media Server -> Control Protocol Products: Mirage Media Servers MMS-2, MMS-2A, MMS-5, MMS-5A  As of the 5.1.x.x firmware release, the MMS product line supports Presets. This capability allows...
21 Sep, 2015 Comments: 0
document KB0071 List of Supported USB DACs
The following is a list of DACs which we believe (but do not guarantee) will operate with current MMS systems.  Many DACs which are not on this list will likely also work, especially if they are Plug and Play DACs (no special software driver required). Supported...
18 Jan, 2017 Comments: 0
document KB0083 Airplay Tips
High quality lossless audio transfer requires a network with sufficient bandwidth and low latency.  In order to have the best possible experience using the Airplay feature, a well performing Wi-Fi network is essential.   If the response times on the network are...
17 Nov, 2014 Comments: 0