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Murfie Login Problem with Complex Passwords

Article ID: 154
Last updated: 21 Apr, 2015
Revision: 1
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Posted: 21 Apr, 2015
by Narciso S.
Updated: 21 Apr, 2015
by Narciso S.

As of this notice, Murfie does support complex passwords when used through our Mirage integration.  If your account credentials fail authentication with the Mirage Media Server it may be because your password contains non-alphanumeric (special) characters.  

The Murfie website itself does not have this limitation, 

Workaround:

Please log in to your Murfie account through their web interface and change your password to use only alphanumeric characters.  Set the same Murfie credentials within the Mirage configuration screen.

Also listed in
folder Installation Guides
folder Installation Guides -> Mirage Media Server Installation Guide
folder Support

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